Amazon-
one of the biggest companies on the internet in E-commerce. It was founded in
Seattle village in Washington state by Jeff Bezos (Born in 1964) in 1994 and
went on internet on 1995. Initially, amazon was recognized as a book seller on
the internet. But soon Jeff started to sell video games, song and movies CDs,
electric appliances, furniture, toys, etc. Along with America, amazon has its
branches in Germany, France, chin, England, Canada and Japan also.
Jeff Bezos- Founder of Amazon.com |
Jeff’s mother was
just teen ager when he was born. His parents’ marriage was not that successful
and they get divorced after one year of marriage. Jeff’s mother got married
again when he was 5 years old. Since childhood, Jeff was curious and showed
interest in machines and science. Jeff’s family was financially strong that’s
why they owned 25000-acre land. His parents were the chair persons of the
America’s Nuclear Commission. They took early retirement and started their own
business on the land like tourism, farming, etc. Jeff helped them in their
business.
Jeff went to
Princeton University for graduation but instead of taking physics, he chose his
favorite subject, Computer Science. He joined then an MNC as a financial
analyzer. There he got a chance to work with the help of computer and
internet.
One day he thought
that why doesn’t he start an internet-based company where people can buy books.
He founded a company and stared to call it as cadabra.com but
it sounds like cadaver (Dead Body) so he changed it to amazon.com. “Amazon
gives everything to living animals from the nature likewise amazon.com will
give every possible book the people they want”, Jeff used to say this when
someone asked about the name of the.
In 1998, he used
to sell only books. In 2019, he sells whatever he wants, because he left his
comfort zone and fight with his fear. When Jeff left his corporate job and
withdraw $300,000 from his retirement savings to start amazon. He knew very
little about the internet and about online book sell but saw an opportunity.
Despite of Berners and Nobles and Borders book store, he knew that the future
would be on internet.
In 1997, amazon
went public and brought his IPO so that people could by amazon’s shares. Amazon
used a strategy which was actually different form strategies of other
internet-based companies. Other companies increased their share valve as much
as possible and tried to maintain it. Amazon played totally different and
Warned investors of about 70% chances of failure in initial 4 to 5 years as it
was mentioned in first annual letter of company in 1997. So, people who were
interested for long term investment and profit purchased amazon shares.
It was a wonderful
strategy played by amazon because in 2001. Due to dot com burst (the period
early in the year 2000 to 2002 when share prices suddenly went down as hundreds
of companies doing business on the internet failed or lost most of the value of
their shares) all the internet-based company’s share price dropped significantly
and investors faced considerable losses but at the other hand amazon was
growing slowly but continuously. Jeff believes that failure and inventions are
inseparable twins. To invest you have to do experiment and if you know that it
is going to work then it is not an experiment.
Amazon always
purchase the land nearer to airport in America, china and Germany so that they
could stock the material and send the customer order to the nearest airport
which will reduce the transportation cost. Whenever any internet user or
customer orders something, that order get transferred to nearest stock yard and
that ordered thing (Book, toy, etc.) is being courier to the customers address
directly form that stock yard. Now, amazon started Amazon Fresh in America where
you can purchase online perishable food also including vegetables and grocery,
with home delivery facility.
Now, amazon has a
deal with local shoppers where the local shopper can sell their products on
amazon on commission basis (amazon charges commission in percentile on each
sell). As per the survey, 40% sell is taking place due to this deal. Also, if
someone promoting a amazon based product on their own site and if a customer
purchase that product due to that promotion then amazon pays some commission to
that company. It is called as “Affiliate Marketing”. Due to this affiliate
marketing, 1.3 million companies signed a deal with amazon in 2007. In 2007,
people pre-ordered 2 million copies of new Harry Potter series book even when
it was not then published and created a history.
A good thing about
amazon is that amazon allows to anyone to write his or her feedback about the
product he/she purchased. For example, he customer purchased a book and later
he found that the book sucks, he could write his feedback about that and can
give zero stars to that book. But some writer and publishers showed discomfort
with this but Jeff stood still on his decision. “Customer must get a crystal
clear and transparent product and the customers trust must not be broken” Jeff
answered to those who questioned to the feedback facility. Around 615 million
people visited amazon in the year 2007.
Amazon launched Kindle in 2007. Kindle is a digital device
which contains thousands of books in digital form. You can add any book you
want or you can remove the book you don’t want. It is a mobile device so you
don’t need to carry so many books with you. Instead just carry a kindle and
read any book you want, anywhere. I agree that a digital device can of replace
a book but technology is making human life easier and simple.
Simple things we can learn from the Jeff Bezos:
- Focus on the customers: In my last post, The Six-Vein Sprit Sward of Alibab.com,
I mentioned that customer satisfaction is must. Make sure that the core of
your business is the satisfaction of the customers. Hunt relentlessly for
what makes your customer satisfied, and sell what the customers want or
sell the solution or complete the need.
- Practice Frugality: It is true that every effort
is converted into success but it is equally true that success does not
come without efforts. Make each effort count. Make plan and then execute. Proper planning will save your time up to 50% while executing it. I have mentioned the about planning and executing in my another post as 7 Steps For Setting and Achieving Goals in Life.
- Think for the long term: Don’t hesitate to take the
decisions which won’t be accepted in present but will give results in long
term.
- Worth it then risk it: The biggest risk you can take
is not taking any risk. A calculated risk will always give you something
either profit or a lesson.
- Stay
Hungry: The road which lead to success is
full of disappointment. Never accept the status which says be yourself.
Challenge it and keep searching your potential and be better than
yourself.
This is the short and simple summary of
The Everything Store: Jeff Bezos and the edge of Amazon
written by Brad Stone. If you are interested to read this book then click the
link below and purchase the book with 10% discount.
The everything store:
Jeff Bezos and the edge of Amazon:
To purchase the
Amazon Kindle:
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The Man Who Sells Everything- Jeff Bezos and Amazon
Reviewed by Shubham
on
April 12, 2019
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